Class Actions

X-Box 360 Investigation

The Law Firms of Wasserman, Comden, and Casselman, LLP of Los Angeles, California and Stritmatter, Kessler, Whelan, Coluccio of Seattle, Washington are investigating consumer complaints regarding the Microsoft X-Box 360 Video Game Console.

Many consumers have complained that the X-Box 360 Console scratches game disks while they are being played. The scratches leave the disk ruined and unplayable.

WCC and SKWC have filed a lawsuit in the United States District Court Western District of Washington at Seattle on behalf of a nationwide class of consumers who have suffered scratched game disks while using their X-Box 360 Console. The lawsuit seeks: reimbursement for consumers for the cost of games damaged by the Console, reimbursement for consumers who have paid a $20 fee to Microsoft Corporation under a limited disk replacement program offered on ten Microsoft games, repair, free of charge, the Consoles to prevent disks from being scratched, and/or reimbursement for consumers who have paid for an aftermarket repair solution.

If you have experienced problems with your X-Box 360 Console, we would like to hear from you. Please fill out the information form below, and we may contact you for more information.

Please see the Disclaimer page on this website for important information regarding communications with Wasserman, Comden & Casselman, L.L.P.

Questionnaire:

*Name:
Address:
City:
*State:
Telephone:
*Email:
How would you like to be contacted:
Approximate Date of Console Purchase:
Have you returned the Xbox under warranty for scratching disks? Number of times:
How many games have been scratched:
Names of Games Scratched by Console:
Is your console mounted horizontal (flat) or vertical (upright)?:
Number of Microsoft games returned under the scratched game policy:
Have you purchased any aftermarket solutions to prevent the disk scratching?:
Please provide any other information you think may be helpful:

Los Angeles Office
5567 Reseda Boulevard
Suite 330
P.O. Box 7033
Tarzana, California 91357

Phone: (818) 705 - 6800
Fax: (818) 996 - 8266
Directions

Alhambra Office
801 S. Garfield Avenue
Suite 328
Alhambra, California 91801

Phone: (626) 308 - 9882
Fax: (626) 308 - 9538
Directions

Oxnard Office
300 East Esplanade Drive
Suite 1960
Oxnard, California 93036

Phone: (805) 988 - 0285
Fax: (805) 988 - 0375
Directions

FirmSite® by FindLaw, a Thomson Reuters business.